Steam breach shows another problem with DRM
Steam is a DRM based software distribution system used to sell and distribute games. I use Steam. Yes, even though I don’t like DRM in general, I like steam. Steam is one of those rare cases where they actually made DRM useful. A unified interface that synchronizes multiple installations on different PCs, not to mention really good sales from time to time.
The fact I do use Steam attests to the fact I am not against paying for games, or music, or books, or whatever. I really like Netflix too, and don’t mind paying for it. The issue I have with DRM is the inconvenience and intrusiveness that often comes with it. Nook and Kindle are good examples, There is no reason a Nook can’t be used to read Kindle books, but out of the box it won’t work. You have to hack your Nook device to read Kindle books. Kindle can’t read Nook books either. DRM punishes legitimate customers and the amount it protects intellectual property is dubious at best. Anything I buy at Steam, I could probably download for free. Steam, however, makes it easier to get it from a legitimate source while supporting the programmers and publishers who create it.
However, a while back, in November of last year, they had a breach. Hackers infiltrated their website and got the data of their users. This is another problem with businesses tracking their customers, and not just web business for that matter. If a business collects personal information about you, and that information is acquired by someone else, then that information is now available to people who would use it for nefarious purposes. Since Steam has a lot of information about you, what kinds of games you play, who you play them with, how much you play them, where you live, your email address, etc.. If they don’t keep that information safe, it can be used by others. Google, Apple, Amazon, your grocery store, they all collect information about you and they save it, and it is out there and it needs to be kept safe. If they can’t keep it safe, then they shouldn’t collect the information in the first place.
Once again, as I always do when I write about this subject, I urge you to take steps to protect yourself. At places like Steam for example, don’t leave your credit card information with them. Enter it every time you make a purchase, or use a payment service like Shopsafe or Paypal instead. Most importantly, just think about what information you have out there and try to keep it to a minimum if possible. Use a different email for anything sensitive like banking information. If you are shopping use an email address that you expect could be hacked, because the more people who have it, the more exposed it is and the possibilities it has to be compromised.