I had to send a fax today. This was the first time since I switched my phone service to Comcast Digital Voice. I was worried it would be a problem, and it turned out not to be an easy task. I just use the fax modem on my computer, I don’t have a dedicated fax machine. I very very rarely have to send faxes. I much prefer to email PDF attachments, and I don’t really understand why anyone bothers with faxes anymore anyway.
I wish I could say it was as simple as plugging my laptop into a phone jack and then I was good to go, but that was not the case. I tried, for probably an hour or more, to get the fax to go out unsuccessfully. I actually tried from several different computers in different areas of my house. They just didn’t seem to hear the incoming signal for some reason. I went online to see what other people had to say, and some had a problem, and some didn’t, and there was a recurring theme about your house wiring possibly being an issue.
This doesn’t make a lot of sense to me, because I made faxes through my house wiring with my old phone service, but I figured, what the heck, I have nothing to lose, so I disconnected the phone line coming out of the Comcast modem feeding into my house wiring and then plugged my computer fax line straight into the modem. That would eliminate any possible issues with my house wiring.
I tried it again and the fax went out without a hitch.
Very interesting. As little faxing as I do, I guess I can probably do this whenever I need to send a fax, but I still don’t understand why, if the wiring works fine for voice conversations, and it worked fine for faxing with my old phone service, why it doesn’t seem to be good enough for faxing using Comcast Digital Voice. If I understood it and knew I could fix it by running new wiring, I probably would, but I don’t really understand what the issue is.